[rt-users] Issue with RT system

[James Moseley]

Looks like your Tickets mysql table is missing (or doesn't have the right
permissions).  Is this a new install?  If so, you might want to
reinitialize your database.


James Moseley




                                                                           
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                                                                   Subject 
             08/16/2007 01:31          RE: [rt-users] Issue with RT system 
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Another error , I believe both errors are due to same reason .. This error
gets logged in the rt.log when somebody tries to connect to RT system.

Any Idea what may be the problem..

Thanks


[Thu Aug 16 14:52:35 2007] [crit]: Ticket could not be created due to an
internal error (/usr/local/rt3/lib/RT/Interface/Email.pm:756)
[Thu Aug 16 14:52:36 2007] [error]: Create failed: 0 / 0 / Ticket could not
be created due to an internal error
(/usr/local/rt3/lib/RT/Interface/Email.pm:762)
[Thu Aug 16 14:52:36 2007] [crit]: Couldn't create a ticket: Internal
Error: Couldn't execute the query 'INSERT INTO Tickets (Subject, Status,
Queue, Creator, Owner, LastUpdatedBy, Started, Type, Starts, Resolved,
Created, Priority, Due, LastUpdated) VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?, ?,
?, ?, ?, ?)'Can't open file: 'Tickets.MYI' (errno: 145)
(/usr/local/rt3/lib/RT/Ticket_Overlay.pm:590)

[Thu Aug 16 14:52:36 2007] [crit]: Ticket could not be created due to an
internal error (/usr/local/rt3/lib/RT/Interface/Email.pm:756)
[Thu Aug 16 14:52:36 2007] [error]: Create failed: 0 / 0 / Ticket could not
be created due to an internal error
(/usr/local/rt3/lib/RT/Interface/Email.pm:762)
[Thu Aug 16 14:52:39 2007] [crit]: Couldn't create a ticket: Internal
Error: Couldn't execute the query 'INSERT INTO Tickets (Subject, Status,
Queue, Creator, Owner, Started, Type, LastUpdatedBy, Resolved, Starts,
Created, Priority, Due, LastUpdated) VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?, ?,
?, ?, ?, ?)'Can't open file: 'Tickets.MYI' (errno: 145)
(/usr/local/rt3/lib/RT/Ticket_Overlay.pm:590)

[Thu Aug 16 14:52:39 2007] [crit]: Ticket could not be created due to an
internal error (/usr/local/rt3/lib/RT/Interface/Email.pm:756)
[Thu Aug 16 14:52:39 2007] [error]: Create failed: 0 / 0 / Ticket could not
be created due to an internal error
(/usr/local/rt3/lib/RT/Interface/Email.pm:762)
[Thu Aug 16 14:52:40 2007] [crit]: Couldn't create a ticket: Internal
Error: Couldn't execute the query 'INSERT INTO Tickets (Subject, Status,
Queue, Creator, Owner, LastUpdatedBy, Started, Type, Starts, Resolved,
Created, Priority, Due, LastUpdated) VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?, ?,
?, ?, ?, ?)'Can't open file:
'Tickets.MYI' (errno: 145) (/usr/local/rt3/lib/RT/Ticket_Overlay.pm:590)

[Thu Aug 16 14:52:40 2007] [crit]: Ticket could not be created due to an
internal error (/usr/local/rt3/lib/RT/Interface/Email.pm:756)
[Thu Aug 16 14:52:40 2007] [error]: Create failed: 0 / 0 / Ticket could not
be created due to an internal error
(/usr/local/rt3/lib/RT/Interface/Email.pm:762)
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