[rt-users] Chart grouped by priority
Jason Fenner
jfenner at vitamix.com
Thu Aug 16 17:18:05 EDT 2007
I wanted to update the list that I solved my own problem.
To do this, you simply need to build a query and then build a graph from
it with any group by.
Then, once the graph is displayed, edit the URL. Locate at the end of
the URL a parameter named: PrimaryGroupBy
Change that parameter to the desired group by. In this case, I used:
PrimaryGroupBy=Priority
That is how I got the graph I desired.
Good Luck
--Jason
Jason Fenner wrote:
> I am trying to be able to create charts grouped by priority. So far I
> have not found how to do this. Can anyone give me any clues as to
> how to do that?
>
> What I am doing is building a query in ticket search. Then, at the
> lower right hand corner of the screen there are drop downs to create
> charts grouped by certain things. However, one of the options is not
> Priority. I'd like to add that, but haven't seen where to do it yet.
>
> Thanks in advance!
>
> --Jason
>
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