[rt-users] Chart grouped by priority

Jason Fenner jfenner at vitamix.com
Thu Aug 16 16:04:42 EDT 2007

I am trying to be able to create charts grouped by priority.  So far I 
have not found how to do this.   Can anyone give me any clues as to how 
to do that?

What I am doing is building a query in ticket search.  Then, at the 
lower right hand corner of the screen there are drop downs to create 
charts grouped by certain things.  However, one of the options is not 
Priority.  I'd like to add that, but haven't seen where to do it yet.

Thanks in advance!


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