[rt-users] Chart grouped by priority
Jason Fenner
jfenner at vitamix.com
Thu Aug 16 16:04:42 EDT 2007
I am trying to be able to create charts grouped by priority. So far I
have not found how to do this. Can anyone give me any clues as to how
to do that?
What I am doing is building a query in ticket search. Then, at the
lower right hand corner of the screen there are drop downs to create
charts grouped by certain things. However, one of the options is not
Priority. I'd like to add that, but haven't seen where to do it yet.
Thanks in advance!
--Jason
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