[rt-users] Limit DeleteTicket Rights

[Kenneth Crocker]

Michele,


	To take it a bit further, perhaps the ability to change a status or 
queue should be separate rights as well?


Kenn
LBNL

Michele Hershey wrote:
> I'm finding the "opposite" fixes....I ahve the s same issue as 
> bill at daze.net
> ========
> 
> Hello,
> 
> Using RT 3.6.3, does anyone know how to globally deny DeleteTicket 
> privelege
> to a user?
> 
> We have users with the following privs assigned on a per queue basis:
> 
> ModifyTicket
> OwnTicket
> ShowTicket
> ShowTicketComments
> Watch
> WatchAsAdminCc
> 
> We are having problems with users "accidently" deleting tickets that
> should not be deleted.  So we have a new policy where a select few users
> are assigned the task of deleting tickets and all other users should never
> delete tickets.  I would like to enforce this via privs, however I don't
> see how to do it.
> 
> Any ideas?
> 
> Thanks!
> 
> Michele
> 
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