[rt-users] RTFM 2.2RC5 questions/bugs
Fran Fabrizio
fran at cis.uab.edu
Fri Aug 31 14:04:45 EDT 2007
> 2. Saving values of custom fields fails first time. I created two
> custom fields, a Body and a File Attachment. I enable them for an
> article class called Email, I create a new article in the Email class, I
> provide a description and summary in the standard fields, and then some
> text in the custom field Body and I browse to a file for the custom
> field file attachment, I click Save Changes. The article is created,
> the standard fields get their values but neither the Body nor the File
> Attachment contain a value. If I then modify the same article again,
> and provide the same values, the custom fields then take on the values.
> So, essentially to create a useful article you have to create it, save
> changes, modify it, and save changes again.
>
Ok, looks like this one is fixed as of 2.2RC6 which I just grabbed from
the link
http://download.bestpractical.com/pub/rt/devel/RTIR_M3/RTFM-2.2.0RC6.tar.gz
(in the earlier thread "[rt-users] Not saving custom fields in RTFM upon
Article creation"). Progress!
--
Fran Fabrizio
Senior Systems Analyst
Department of Computer and Information Sciences
University of Alabama at Birmingham
http://www.cis.uab.edu/
205.934.0653
More information about the rt-users
mailing list