[rt-users] Self Service error

[Jesse Vincent]

On Tue, Dec 04, 2007 at 01:38:35PM -0300, sebsua at gmail.com wrote:
> Hi,
> 
> we are on 3.7.5 trying to setup Self Service.

RT 3.7 is a development release of RT and should not be installed in
production unless you're an RT developer or have made special support
arrangements with an RT developer.  3.7 (Like 3.3,3.3,3.5 and 3.999) is
not intended for general production deployment.  Issues should be
discussed on the rt-devel mailinglist.

Best,
Jesse

> 
> When trying to login with a user/password we get:
> 
> ---
> System error
> error:  	Can't locate object method "new" via package "URI" (perhaps
> you forgot to load "URI"?) at /opt/rt3/lib/RT/Interface/Web.pm line
> 178.
> context:  	
> ...  	
> 174:  	
> 175:  	sub Redirect {
> 176:  	my $redir_to = shift;
> 177:  	untie $HTML::Mason::Commands::session;
> 178:  	my $uri = URI->new($redir_to);
> 179:  	my $server_uri = URI->new( RT->Config->Get('WebURL') );
> 180:  	
> 181:  	# If the user is coming in via a non-canonical
> 182:  	# hostname, don't redirect them to the canonical host,
> ...  	
> code stack:  	/opt/rt3/lib/RT/Interface/Web.pm:178
> /opt/rt3/share/html/autohandler:274
> 
> Any Clue?
> Thanks.
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