[rt-users] Self Service error

sebsua at gmail.com sebsua at gmail.com
Tue Dec 4 11:38:35 EST 2007


Hi,

we are on 3.7.5 trying to setup Self Service.

When trying to login with a user/password we get:

---
System error
error:  	Can't locate object method "new" via package "URI" (perhaps
you forgot to load "URI"?) at /opt/rt3/lib/RT/Interface/Web.pm line
178.
context:  	
...  	
174:  	
175:  	sub Redirect {
176:  	my $redir_to = shift;
177:  	untie $HTML::Mason::Commands::session;
178:  	my $uri = URI->new($redir_to);
179:  	my $server_uri = URI->new( RT->Config->Get('WebURL') );
180:  	
181:  	# If the user is coming in via a non-canonical
182:  	# hostname, don't redirect them to the canonical host,
...  	
code stack:  	/opt/rt3/lib/RT/Interface/Web.pm:178
/opt/rt3/share/html/autohandler:274

Any Clue?
Thanks.



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