[rt-users] RT almost setup. Ran into a few glitches , possible path issue?

Mario A. Spinthiras m.spinthiras at cablenetcy.net
Tue Dec 4 11:31:40 EST 2007


Greetings to the RT community,

    I have been trying to setup RT on an Ubuntu 6.06.1 machine since 
this morning but I've only gotten so far. I apt-get'ed the package , 
marked /usr/share/request-tracker3.6/html as my document root for apache 
(no vhosts) and added the following into my httpd.conf file.

FastCgiServer /usr/share/request-tracker3.6/libexec/mason_handler.fcgi 
-idle-timeout 120 -processes 4
AddHandler fastcgi-script fcgi
ScriptAlias / /usr/share/request-tracker3.6/libexec/mason_handler.fcgi


I got up to the point where I can see the RT screen when I visit my site 
a http://mysite:3000/ ( I run apache on 3000) but it looks as if the 
stylesheets are missing somehow and so are the images. When I hover a 
link it looks like http://Search/Build.html and so forth.

Is this a path issue? Where am I wrong? I checked everything in my 
/etc/request-tracker3.6/ config files there and tried many scenarios 
with the paths still with no luck to fix the look and the functionality 
of the links.

By the way I have the document root /usr/share/request-tracker3.6 
chowned for www-data and that includes the /etc/request-tracker3.6 files.

But the problem remains that it looks like the path is wrong somehow. 
Can someone be of assistance ? I am loosing my head here.


Many Thanks,
Mario A. Spinthiras
Nicosia , Cyprus



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