[rt-users] Attachments on reply

Kenneth Crocker KFCrocker at lbl.gov
Tue Dec 4 15:15:19 EST 2007


Holger,


	We are using 3.4.4 in production and the email with attachments works 
fine. So, I have a couple questions for you;
      1) is the email itself going out and only the attachment is not or
      2) is no email at all going out?

Kenn
LBNL

On 12/4/2007 9:08 AM, Holger Haase wrote:
>  
> 
> -----Ursprüngliche Nachricht-----
> Von: Holger Haase 
> Gesendet: Dienstag, 4. Dezember 2007 18:08
> An: 'rt-users at lists.bestpractical.com'
> Betreff: Attachments on reply
> 
> Is there anybody out there wha can tell me a solution.
> Why are attachments that I add to a reply or when resolving a ticket in the WebUI are not send out by mail? We need this.
> Regards
>  Holger. 
> 
> ------------------------------
> 
> Message: 3
> Date: Sun, 2 Dec 2007 10:08:03 +0100
> From: "Holger Haase" <Holger.Haase at stepstone.de>
> Subject: [rt-users] Attachments on reply
> To: <rt-users at lists.bestpractical.com>
> Message-ID:
> 	<22C8573C220A324BAB1F531746686C58C6F9FA at DE-2K3EX-DUS01.stepstone.asa>
> Content-Type: text/plain; charset="utf-8"
> 
> Hi all,
> 
> Is there any way forwarding attachments when replying in addition to store them in the ticket?
> I use RT3.4.6
> 
> Thanks in advance,
> Holger.
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