[rt-users] Attachments on reply
Jesse Vincent
jesse at bestpractical.com
Wed Dec 5 10:50:22 EST 2007
On Wed, Dec 05, 2007 at 10:18:05AM +0100, Holger Haase wrote:
> Hi David,
>
> this did not the trick, the attachment is stored in the ticket
> But not send out per mail.
> My resolve template:
> -------------------------------------
> Subject: Resolved: {$Ticket->Subject}
>
> RT-Attach-Message: yes
>
> According to our records, your request has been resolved. If you have any
> further questions or concerns, please respond to this message.
> --------------------------------------
I don't think you want that extra blank line between Subject and
RT-Attach-Message
-jesse
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