[rt-users] Trouble after upgrade

[Drew Barnes]

Did you run all of the upgrade scripts on the database?

Joshua Speer wrote:
> I have been running RT3.4, and just upgraded to RT3.6
> using the instructions. However when looking at
> tickets, I am getting some errors. I did rm the
> mason/obj directory a few times. I am running debian,
> and upgraded all packages with apt-get upgrade, and
> then installed the rt3.6 update.
>
> Examples:
>
> HTTP/1.1 200 OK Date: Tue, 11 Dec 2007 18:05:58 GMT
> Server: Apache/1.3.34 (Debian) mod_perl/1.29 Pragma:
> no-cache Cache-control: no-cache Keep-Alive:
> timeout=15, max=95 Connection: Keep-Alive, Keep-Alive
> Transfer-Encoding: chunked, chunked Content-Type:
> text/html; charset=iso-8859-1
> System error
>
> error: 	RT::Ticket::Reminders Unimplemented in
> HTML::Mason::Commands.
> (/usr/share/request-tracker3.6/html/Ticket/Elements/Reminders
> line 58) 
> context: 	
> ... 	
> 491: 	 else {
> 492: 	 my ( $package, $filename, $line );
> 493: 	 ( $package, $filename, $line ) = caller;
> 494: 	
> 495: 	 die "$AUTOLOAD Unimplemented in $package.
> ($filename line $line) \n";
> 496: 	 }
> 497: 	
> 498: 	}
> 499: 	
> ... 	
> code stack: 	
> /usr/share/perl5/DBIx/SearchBuilder/Record.pm:495
> /usr/share/request-tracker3.6/html/Ticket/Elements/Reminders:58
> /usr/share/request-tracker3.6/html/Ticket/Elements/ShowSummary:77
> /usr/share/request-tracker3.6/html/Widgets/TitleBox:49
> /usr/share/request-tracker3.6/html/Ticket/Elements/ShowSummary:80
> /usr/share/request-tracker3.6/html/Ticket/Display.html:56
> /usr/share/request-tracker3.6/html/Widgets/TitleBox:49
> /usr/share/request-tracker3.6/html/Ticket/Display.html:57
> /usr/share/request-tracker3.6/html/autohandler:279
>
>
> There is no raw error.
>
> HTTP/1.1 200 OK Date: Tue, 11 Dec 2007 18:10:40 GMT
> Server: Apache/1.3.34 (Debian) mod_perl/1.29 Pragma:
> no-cache Cache-control: no-cache Keep-Alive:
> timeout=15, max=96 Connection: Keep-Alive, Keep-Alive
> Transfer-Encoding: chunked, chunked Content-Type:
> text/html; charset=iso-8859-1
> System error
>
> error: 	RT::CustomField::LinkValueTo Unimplemented in
> HTML::Mason::Commands.
> (/usr/share/request-tracker3.6/html/Elements/ShowCustomFields
> line 56) 
> context: 	
> ... 	
> 491: 	 else {
> 492: 	 my ( $package, $filename, $line );
> 493: 	 ( $package, $filename, $line ) = caller;
> 494: 	
> 495: 	 die "$AUTOLOAD Unimplemented in $package.
> ($filename line $line) \n";
> 496: 	 }
> 497: 	
> 498: 	}
> 499: 	
> ... 	
> code stack: 	
> /usr/share/perl5/DBIx/SearchBuilder/Record.pm:495
> /usr/share/request-tracker3.6/html/Elements/ShowCustomFields:56
> /usr/share/request-tracker3.6/html/Ticket/Elements/ShowCustomFields:46
> /usr/share/request-tracker3.6/html/Ticket/Elements/ShowSummary:59
> /usr/share/request-tracker3.6/html/Widgets/TitleBox:49
> /usr/share/request-tracker3.6/html/Ticket/Elements/ShowSummary:60
> /usr/share/request-tracker3.6/html/Ticket/Display.html:56
> /usr/share/request-tracker3.6/html/Widgets/TitleBox:49
> /usr/share/request-tracker3.6/html/Ticket/Display.html:57
> /usr/share/request-tracker3.6/html/autohandler:279
> raw error
>
>
>
> Installed versions:
>
> perl                             5.8.8-7etch1
> libhtml-mason-perl               1.35-3
> libdbix-searchbuilder-perl       1.45-2
>
> Thanks,
>
> Josh
>
>
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