[rt-users] Trouble after upgrade
Joshua Speer
kuyote at yahoo.com
Tue Dec 11 14:00:16 EST 2007
I ran the commands from the README output is below:
/opt/rt3/sbin/rt-setup-database --action schema \
--datadir etc/upgrade/<version>
/opt/rt3/sbin/rt-setup-database --action acl \
--datadir etc/upgrade/<version>
/opt/rt3/sbin/rt-setup-database --action insert
\
--datadir etc/upgrade/<version>
Clear mason cache dir:
rm -fr /opt/rt3/var/mason_data/obj
/usr/sbin/rt-setup-database-3.6 --action schema
--datadir /etc/request-tracker3.6/upgrade/3.5.1
Creating database schema.
Couldn't find schema file for mysql
---------------------------------
/usr/sbin/rt-setup-database-3.6 --action acl
--datadir /etc/request-tracker3.6/upgrade/3.5.1
Couldn't find ACLS for mysql in
/etc/request-tracker3.6/upgrade/3.5.1
-----------------------------
rt:/usr/share/request-tracker3.6#
/usr/sbin/rt-setup-database-3.6 --action insert
--datadir /etc/request-tracker3.6/upgrade/3.5.1
Creating predefined searches...1.2.3.done.
Done setting up database content.
rm -rf /var/cache/request-tracker3.6/mason_data/obj
apachectl restart
Thanks,
Josh
--- Drew Barnes <barnesaw at ucrwcu.rwc.uc.edu> wrote:
> Did you run all of the upgrade scripts on the
> database?
>
> Joshua Speer wrote:
> > I have been running RT3.4, and just upgraded to
> RT3.6
> > using the instructions. However when looking at
> > tickets, I am getting some errors. I did rm the
> > mason/obj directory a few times. I am running
> debian,
> > and upgraded all packages with apt-get upgrade,
> and
> > then installed the rt3.6 update.
> >
> > Examples:
> >
> > HTTP/1.1 200 OK Date: Tue, 11 Dec 2007 18:05:58
> GMT
> > Server: Apache/1.3.34 (Debian) mod_perl/1.29
> Pragma:
> > no-cache Cache-control: no-cache Keep-Alive:
> > timeout=15, max=95 Connection: Keep-Alive,
> Keep-Alive
> > Transfer-Encoding: chunked, chunked Content-Type:
> > text/html; charset=iso-8859-1
> > System error
> >
> > error: RT::Ticket::Reminders Unimplemented in
> > HTML::Mason::Commands.
> >
>
(/usr/share/request-tracker3.6/html/Ticket/Elements/Reminders
> > line 58)
> > context:
> > ...
> > 491: else {
> > 492: my ( $package, $filename, $line );
> > 493: ( $package, $filename, $line ) = caller;
> > 494:
> > 495: die "$AUTOLOAD Unimplemented in $package.
> > ($filename line $line) \n";
> > 496: }
> > 497:
> > 498: }
> > 499:
> > ...
> > code stack:
> > /usr/share/perl5/DBIx/SearchBuilder/Record.pm:495
> >
>
/usr/share/request-tracker3.6/html/Ticket/Elements/Reminders:58
> >
>
/usr/share/request-tracker3.6/html/Ticket/Elements/ShowSummary:77
> >
>
/usr/share/request-tracker3.6/html/Widgets/TitleBox:49
> >
>
/usr/share/request-tracker3.6/html/Ticket/Elements/ShowSummary:80
> >
>
/usr/share/request-tracker3.6/html/Ticket/Display.html:56
> >
>
/usr/share/request-tracker3.6/html/Widgets/TitleBox:49
> >
>
/usr/share/request-tracker3.6/html/Ticket/Display.html:57
> > /usr/share/request-tracker3.6/html/autohandler:279
> >
> >
> > There is no raw error.
> >
> > HTTP/1.1 200 OK Date: Tue, 11 Dec 2007 18:10:40
> GMT
> > Server: Apache/1.3.34 (Debian) mod_perl/1.29
> Pragma:
> > no-cache Cache-control: no-cache Keep-Alive:
> > timeout=15, max=96 Connection: Keep-Alive,
> Keep-Alive
> > Transfer-Encoding: chunked, chunked Content-Type:
> > text/html; charset=iso-8859-1
> > System error
> >
> > error: RT::CustomField::LinkValueTo Unimplemented
> in
> > HTML::Mason::Commands.
> >
>
(/usr/share/request-tracker3.6/html/Elements/ShowCustomFields
> > line 56)
> > context:
> > ...
> > 491: else {
> > 492: my ( $package, $filename, $line );
> > 493: ( $package, $filename, $line ) = caller;
> > 494:
> > 495: die "$AUTOLOAD Unimplemented in $package.
> > ($filename line $line) \n";
> > 496: }
> > 497:
> > 498: }
> > 499:
> > ...
> > code stack:
> > /usr/share/perl5/DBIx/SearchBuilder/Record.pm:495
> >
>
/usr/share/request-tracker3.6/html/Elements/ShowCustomFields:56
> >
>
/usr/share/request-tracker3.6/html/Ticket/Elements/ShowCustomFields:46
> >
>
/usr/share/request-tracker3.6/html/Ticket/Elements/ShowSummary:59
> >
>
/usr/share/request-tracker3.6/html/Widgets/TitleBox:49
> >
>
/usr/share/request-tracker3.6/html/Ticket/Elements/ShowSummary:60
> >
>
/usr/share/request-tracker3.6/html/Ticket/Display.html:56
> >
>
/usr/share/request-tracker3.6/html/Widgets/TitleBox:49
> >
>
/usr/share/request-tracker3.6/html/Ticket/Display.html:57
> > /usr/share/request-tracker3.6/html/autohandler:279
> > raw error
> >
> >
> >
> > Installed versions:
> >
> > perl 5.8.8-7etch1
> > libhtml-mason-perl 1.35-3
> > libdbix-searchbuilder-perl 1.45-2
> >
> > Thanks,
> >
> > Josh
> >
> >
> >
>
____________________________________________________________________________________
> > Never miss a thing. Make Yahoo your home page.
> > http://www.yahoo.com/r/hs
> > _______________________________________________
> >
>
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> >
> > SAVE THOUSANDS OF DOLLARS ON RT SUPPORT:
> >
> > If you sign up for a new RT support contract
> before December 31, we'll take
> > up to 20 percent off the price. This sale won't
> last long, so get in touch today.
> > Email us at sales at bestpractical.com or call us
> at +1 617 812 0745.
> >
> >
> > Community help: http://wiki.bestpractical.com
> > Commercial support: sales at bestpractical.com
> >
> >
> > Discover RT's hidden secrets with RT Essentials
> from O'Reilly Media.
> > Buy a copy at http://rtbook.bestpractical.com
> >
>
____________________________________________________________________________________
Looking for last minute shopping deals?
Find them fast with Yahoo! Search. http://tools.search.yahoo.com/newsearch/category.php?category=shopping
More information about the rt-users
mailing list