[rt-users] Alter custom field (rt-3.4)

[Todd Chapman]

Not sure if this is what you mean. You can add a new CF value, then run a
query for the old value, and then in the bulk update page remove the old
value and add the new one.

On 12/11/07, William McKee <william at knowmad.com> wrote:
>
> According to the wiki[1], there is no way to use the rt tool to make
> mass updates to a custom field value. Has anyone written a script that
> can handle this task?
>
>
> Thanks,
> William
>
> [1] http://wiki.bestpractical.com/view/UseRtTool
>
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