[rt-users] Trouble after upgrade

Joshua Speer kuyote at yahoo.com
Mon Dec 17 13:41:16 EST 2007


I upgraded to 1.50 using CPAN:

  
our $VERSION = "1.50";


--- Drew Barnes <barnesaw at ucrwcu.rwc.uc.edu> wrote:

> What version of SearchBuilder are you using?  I
> notice that initially
> you list it as 1.45 whereas 1.49 (at least) is out.
> 
> Joshua Speer wrote:
> > Drew, 
> >
> > Thanks again for your replies. I had found that
> thread
> > last week when you first started helping me.
> > Unfortunately this wasn't the fix for me. I have
> been
> > searching the gossamer threads looking for
> anything
> > that might be a possibility, but haven't found the
> fix
> > yet.
> >
> > --- Drew Barnes <barnesaw at ucrwcu.rwc.uc.edu>
> wrote:
> >
> >   
> >> This post from April regarded Reminders, but it
> >> seems very much like the
> >> problem you are describing.
> >> Found my problem. Turns out I had an old
> >> DBIx::SearchBuilder installed
> >> *in* a
> >> different dir (from an old Perl install), and
> >> somehow it was being used
> >> instead of the new one. I deleted the old DBIx,
> >> cleaned the Mason cache,
> >> restarted httpd, and all's well now with
> Reminders.
> >>
> >> hope that helps someone;
> >>
> >> -- Gary Oberbrunner
> >>
> >> I would start a CPAN shell and install
> >> DBIx::SearchBuilder to make sure
> >> you have the latest.
> >>
> >>
> >> Joshua Speer wrote:
> >>     
> >>> OK so here is the latest, I have put the source
> on
> >>>       
> >> the
> >>     
> >>> server, and ran make depends, and all
> dependancies
> >>> have been satisfied. Also, I have removed and
> >>> conflicting older packages. This appears to be
> >>> something with the new implementation of
> >>>       
> >> reminders,
> >>     
> >>> and mason not being configured for it properly?
> Is
> >>> their any location that needs to have reminders
> >>> specified for mason?
> >>>
> >>> Thanks,
> >>>
> >>> Josh
> >>>
> >>> --- Drew Barnes <barnesaw at ucrwcu.rwc.uc.edu>
> >>>       
> >> wrote:
> >>     
> >>>   
> >>>       
> >>>> Not exactly the same error but similar. 
> Perhaps
> >>>> this can either help or
> >>>> get you started poking through things.
> >>>>
> >>>>     
> >>>>         
> >
>
http://www.gossamer-threads.com/lists/rt/users/64920#64920
> >   
> >>>   
> >>>       
> >>>> Joshua Speer wrote:
> >>>>     
> >>>>         
> >>>>> Here is the raw error when I try to create a
> new
> >>>>> ticket:
> >>>>>
> >>>>> RT::CustomField::MatchPattern Unimplemented in
> >>>>> HTML::Mason::Commands.
> >>>>>
> >>>>>       
> >>>>>           
> >
>
(/usr/share/request-tracker3.6/html/Elements/ValidateCustomFields
> >   
> >>>   
> >>>       
> >>>>> line 65) 
> >>>>>
> >>>>>
> >>>>> Trace begun at
> >>>>> /usr/share/perl5/HTML/Mason/Exceptions.pm line
> >>>>>           
> >> 129
> >>     
> >>>>>       
> >>>>>           
> >
>
HTML::Mason::Exceptions::rethrow_exception('RT::CustomField::MatchPattern
> >   
> >>>   
> >>>       
> >>>>> Unimplemented in HTML::Mason::Commands.
> >>>>>
> >>>>>       
> >>>>>           
> >
>
(/usr/share/request-tracker3.6/html/Elements/ValidateCustomFields
> >   
> >>>   
> >>>       
> >>>>> line 65) ^J') called at
> >>>>> /usr/share/perl5/DBIx/SearchBuilder/Record.pm
> >>>>>           
> >> line
> >>     
> >>>>>       
> >>>>>           
> >>>> 495
> >>>>     
> >>>>         
> >
>
DBIx::SearchBuilder::Record::AUTOLOAD('RT::CustomField=HASH(0x8324654)',
> >   
> >>>   
> >>>       
> >>>>> undef) called at
> >>>>>
> >>>>>       
> >>>>>           
> >
>
/usr/share/request-tracker3.6/html/Elements/ValidateCustomFields
> >   
> >>>   
> >>>       
> >>>>> line 65
> >>>>>
> HTML::Mason::Commands::__ANON__('CustomFields',
> >>>>> 'RT::CustomFields=HASH(0x9af2760)', 'ARGSRef',
> >>>>> 'HASH(0x960f230)') called at
> >>>>> /usr/share/perl5/HTML/Mason/Component.pm line
> >>>>>           
> >> 135
> >>     
> >>>>>       
> >>>>>           
> >
>
HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x83240c0)',
> >   
> >>>   
> >>>       
> >>>>> 'CustomFields',
> >>>>>       
> >>>>>           
> >>>> 'RT::CustomFields=HASH(0x9af2760)',
> >>>>     
> >>>>         
> >>>>> 'ARGSRef', 'HASH(0x960f230)') called at
> >>>>> /usr/share/perl5/HTML/Mason/Request.pm line
> 1251
> >>>>> eval {...} at
> >>>>>       
> >>>>>           
> >>>> /usr/share/perl5/HTML/Mason/Request.pm
> >>>>     
> >>>>         
> >>>>> line 1246
> >>>>> HTML::Mason::Request::comp(undef, undef,
> >>>>> 'CustomFields',
> >>>>>       
> >>>>>           
> >>>> 'RT::CustomFields=HASH(0x9af2760)',
> >>>>     
> >>>>         
> >>>>> 'ARGSRef', 'HASH(0x960f230)') called at
> >>>>>
> >>>>>       
> >>>>>           
> >
>
/usr/share/request-tracker3.6/html/Ticket/Create.html
> >   
> >>>   
> >>>       
> >>>>> line 247
> >>>>> HTML::Mason::Commands::__ANON__('Queue', 4,
> 
=== message truncated ===



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