[rt-users] Server error: Not Found (404)

[John James]

Thanks to Mike's comment I sorted it:

The mail gateway doesn't use DNS. I had to use the actual (remote) ip in the
address

export RTSERVER=http://123.123.123.123:88

Cheers

John




-----Original Message-----
From: Mike Peachey [mailto:mike.peachey at jennic.com] 
Sent: 01 February 2007 16:46
Cc: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] Server error: Not Found (404)

I also could not get this to work and spent a great deal of time trying
to get it to work, and none of the ways to give it a .rtrc file worked
for me. In the end, since I was running it from a perl script, I had no
choice but to run `export RTSERVER=http://foo.bar;export RTUSER=foo; rt
show foobar`

John James wrote:
> Hi
> 
> Just started running RT 3.6.1, web and email fine AFAIK, but I cannot get
> the CLI to work.
> 
> My .rtrc file is:
> 
> ser    John
> server  http://jupiter:88
> passwd  XXXXXX
> 
> but when I execute /opt/rt/bin/rt I get:
> 
> rt: show: No objects specified.
> rt: For help, run 'rt help show'.
> rt> rt list "Status = 'new'"
> rt: Server error: Not Found (404)
> john at jupiter:~>
> 
> It doesn't ask for my password, so I assume the .rtrc file is read OK (if
> the passwd is missing, I'm prompted)
> 
> Any ideas??
> 
> John
> 
> 
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-- 
Kind Regards,

___________________________________________________

Mike Peachey, IT
Tel: +44 (0) 114 281 2655
Fax: +44 (0) 114 281 2951
Jennic Ltd, Furnival Street, Sheffield, S1 4QT,  UK
http://www.jennic.com
Confidential
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