[rt-users] RT 3.6.3: Cannot chnage owner to another user.

[Kenneth Crocker]

Nick,


	No, it is not. We use  3.4.4 and we have always had to take a ticket 
before we could re-assign it.

Kenn Crocker
LBNL

Nick Metrowsky wrote:
> Hi Everyone,
> 
>  
> 
> I have Super User and I cannot change the ownership of a ticket from one 
> person to another. I get an error “You can only take tickets that are 
> unowned” or “You can only reassign tickets that you own or that are 
> unowned”. This is definitely a different behavior than that of RT 3.4.4.
> 
>  
> 
> Any ideas on this one?
> 
>  
> 
> Nick
> 
>  
> 
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