[rt-users] RT at a glance

Obando, David DE - EV D.Obando at ehapa.de
Tue Feb 6 10:12:14 EST 2007


Dear all,

I currently run a v3.4.1 system and am about to replace it by a new
v3.6.3 system (on new hardware). 
I need to make several customizations in the "RT at glance" page (mainly
other searches). When I make these customizations in the WebGUI as root
I guess they are stored in the DB. Is it also possible to make the
customizations in rt files and not in the DB?
Before replacing the old system I need to resync the DB and with every
sync I overwrite my "RT at a glance" customizations.

What is the best way to do it?

Regards,
David



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