[rt-users] Search Results ... Found vs. Shown

[Mat W]

Scenario... User creates a search that is "Status = Resolved"... Result says 
Found 14 Tickets, but only 1 is shown.  Since the user only has access to 
one queue, he only sees the 1 resolved ticket in that queue.  I understand 
it...

So my question is, what's the easiest way to make the Found # jive w/ the # 
of tickets shown for the search?  Logically I have an idea what to do, just 
not sure where to go poking around.  Plus I'm a bit cautious now that the 
system is in use.

Thanks all for the help.

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