[rt-users] How do you configure RT 3.4 to not send any email response to a specific listy of addresses?

[John H. Nyhuis]

         Greetings,

         We have several scripts that send problem reports to our RT system. When 
RT receives these, we do want it to produce a ticket, but we do not want it to 
send any sort of response mail.  Since the script or daemon has no mechanism to 
recieve mail this response mail just ends up becoming undeliverable.  Does 
anyone have a RT 3.4 configuration that allows you to specify a list of email 
addresses that over-rides the default behavior of sending RT response mail? 
Obviously, I do want RT to send reply mail when it receives a request from a 
real person not specified in the list.

 	Thanks,

John H. Nyhuis
IT Manager
Dept. of Pediatrics
HS RR338A, Box 356320
University of Washington
Desk: (206)-685-3884
cabal at u.washington.edu