[rt-users] RT CLI and LineBreaks

[Torsten Brumm]

Hi RT Users,

searched around the list and couldn't find any solution yet.

The Problem. Creating Tickets via RT Command Line Tool (rt)

Creating a Ticket with: ./rt create -t ticket

opens the editor like:

# Required: id, Queue

id: ticket/new
Queue:
Requestor: rt
Subject:
Cc:
AdminCc:
Owner:
Status: new
Priority:
InitialPriority:
FinalPriority:
TimeEstimated: 0
Starts: 2007-02-07 10:25:18
Due: 2007-02-07 10:25:18
Text:

Now i try to set the following:

# Please resubmit with errors corrected.

--

# Syntax error.

id: ticket/new
Queue: IBTest
Requestor: rt
Subject: Das ist der Betreff
Cc:
AdminCc:
Owner:
Status: new
Priority:
InitialPriority:
FinalPriority:
TimeEstimated:
Starts: 2007-02-07 10:25:18
Due: 2007-02-07 10:25:18
Text: Hier soll der Text stehen
>> Das ist zeiele 2
and this line 3

So it looks like the Text: Part is not allowing multi line Text.

Any ideas or hints???

Thanks

Torsten

-- 
MFG

Torsten Brumm

http://www.torsten-brumm.de
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