[rt-users] SelfService Display.html bug

Salih Gönüllü salih at ip-plus.net
Thu Feb 15 07:56:41 EST 2007


Hi all,

Same here, I am using RT 3.6.3, I tried to debug the problem and "fixed"
it by replacing in SelfService/Display.html

 ProcessObjectCustomFieldUpdates(Object => $Ticket, ARGSRef => \%ARGS);

with

ProcessTicketCustomFieldUpdates(Object => $Ticket, ARGSRef => \%ARGS);

ProcessObjectCustomFieldUpdates was messing with the $Ticket object,
(was trying to do Load a Ticket with id == 0)  I did not however dig any
further...

I am not sure if this is the right way to do it because
ProcessTicketCustomFieldUpdates in (RT::Interface::Web) is not used
anywhere...


Cheers,

                -salih


Jesse Vincent wrote:
> That looks like a translation  file issue. What rev of RT are you
> running?
>
>
>
> On Thu, Jan 18, 2007 at 06:50:43PM +0100, Alessio Fattorini wrote:
>   
>> When i create a ticket via SelfService i have this Error in Display.html
>>
>> Id: 
>> Status: Project-Id-Version: RT 3.5.x POT-Creation-Date: 2002-05-02 11:36
>> +0800 PO-Revision-Date: 2005-10-03 13:48-0400 Last-Translator: Angelo
>> Turetta Language-Team: rt-devel MIME-Version: 1.0 Content-Type:
>> text/plain; charset=UTF-8 Content-Transfer-Encoding: 8bit 
>> Rimaned:  min 
>> Priority: / 
>> Queue: 
>>
>>     
>



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