[rt-users] Where to submit an email integration enhancement?
Ruslan Zakirov
ruslan.zakirov at gmail.com
Thu Feb 8 21:37:10 EST 2007
http://wiki.bestpractical.com/?EmailInterface has several solutions,
you can either merge your solution with one those or create new page
for it.
On 2/8/07, Daniel Collis-Puro <dan at endpoint.com> wrote:
> Folks,
>
> We've been using RT for over a year - and it's saved us much time. Thanks.
>
> I hacked the mailgate script to use Mail::POP3Client rather than piped
> aliases as an alternate RT mailserver integration option.
>
> It uses two simple configuration files and a cron job to iterate through
> the correspond and comment mailboxes for each queue. This has been
> working very well in production for over a year - it may make
> installation easier because there's no need to mess with your MTA.
> Obviously there is a (configurable) amount of lag time introduced
> between cron job runs.
>
> I'd like to submit this (meager) contribution back to the RT community -
> where would be the right place?
>
> Thanks in advance.
>
> -DJCP
>
> --
> -**---****-----******-------********---------**********
> Daniel Collis-Puro
> Software Engineer
> End Point Corp.
> dan at endpoint.com
> (office) 781-477-0885
> **********---------********-------******-----****---**-
>
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--
Best regards, Ruslan.
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