[rt-users] 3.6.3 At a Glance - why 'Take' for users that cannot Own?

[Joe Casadonte]

I'm trying to get rid of the 'Take' link for users that can't own 
tickets.  I'm finding this extremely challenging, as it seems the format 
string used to create the line of output is created ahead of time and 
then blindly applied.  I would like to be able to control, on a 
ticket-by-ticket basis, whether or not to display the Take link, based 
on the users ability to actually own the ticket.  Can anyone point me to 
a way to do this?  Thanks!

-- 
Regards,


joe
Joe Casadonte
joe.casadonte at oracle.com