[rt-users] 3.6.3 - Non-privileged users & ShowTicket

[Joe Casadonte]

If I don't give non-privileged users the ShowTicket right, then they 
cannot see their own tickets.  If I do, then they can see *any* ticket 
(by using the Goto Ticket box).  Is there a happy medium?  I am doing 
this via Global -> Group Rights.  I could do it via Queues -> General -> 
Group Rights, which would limit the exposure, but still not limit it to 
just their tickets.  Thanks!

-- 
Regards,


joe

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