[rt-users] getting the values of custom fields

[anthony]

This is working but unreliable.

Copied RT/Action/Autoreply.pm to PullCode.pm

Change package to RT::Action::PullCode

In script

Condition:  On Status Change
Action:		Pull Code
Template:	Status Change


Now sometimes it works and I get the email.  Other times I get

[Wed Feb 14 03:16:38 2007] [error]: Scrip Prepare 32 died. - Can't
locate object method "new" via package "RT::Action::PullCode" at
/opt/rt3/lib/RT/ScripAction_Overlay.pm line 178.

Stack:
  [/opt/rt3/lib/RT/ScripAction_Overlay.pm:178]
  [/opt/rt3/lib/RT/Scrip_Overlay.pm:473]
  [/opt/rt3/lib/RT/Scrips_Overlay.pm:236]
  [/opt/rt3/lib/RT/Transaction_Overlay.pm:168]
  [/opt/rt3/lib/RT/Record.pm:1441]
  [/opt/rt3/lib/RT/Ticket_Overlay.pm:3478]
  [/opt/rt3/lib/RT/Ticket_Overlay.pm:3209]
  [/opt/rt3/lib/RT/Record.pm:931]
  [/opt/rt3/lib/RT/Interface/Web.pm:975]
  [/opt/rt3/lib/RT/Interface/Web.pm:1089]
  [/opt/rt3/share/html/Ticket/ModifyAll.html:178]
  [/opt/rt3/share/html/autohandler:215]
 (/opt/rt3/lib/RT/Scrip_Overlay.pm:481)