[rt-users] Custom fields for Queues

[Joe Casadonte]

On 2/15/2007 3:06 AM, Jesse Vincent wrote:

> On Feb 14, 2007, at 4:02 PM, Joe Casadonte wrote:
> 
>> Would this be easy to hack in?  I haven't touched the schema at all, 
>> so I don't know what's involved....
>>
> 
> It's certainly possible with the architecture. What are you looking to 
> use it for?

Specifically, I'm looking to set up a queue owner who gets notified of 
new tickets, but is not added as a Cc or AdminCc to the ticket itself. 
In general, it could be used for holding all sorts of information to be 
used by Scrips or reports.  Thanks!

-- 
Regards,


joe
Joe Casadonte
joe.casadonte at oracle.com

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