[rt-users] Default Script used in Reply
Dalal, Kamber Z (Kamber)
kamber.dalal at verizonbusiness.com
Thu Feb 15 11:55:40 EST 2007
Which script and template is used when replying thru the Reply link in
the ticket history? The template which includes all correspondence up
to that point.
Thank you,
Kamber Dalal
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