[rt-users] Changing "WebBaseURL" ?

Jesse Vincent jesse at bestpractical.com
Tue Feb 20 11:34:50 EST 2007


On Feb 19, 2007, at 5:10 PM, Christopher Smith wrote:

> We have an RT server that was initially rooled out as a test/ 
> evaluation, using a "WebBaseURL" of http://rt.sub.domain.com.
>
> As these things often do, it's become "important".  As part of a  
> move to a new server, I'd like to change the "WebBaseURL" to http:// 
> rt.domain.com, to better reflect its "global" status.
>
>
> My question is, what impact will this have ?  I obviously need to  
> change the $WebBaseURL value in RT_SiteConfig.pm appropriately and  
> also the "--url" parts of the procmail recipes that feed mail into  
> rt-mailgate. Is there anything else ?
>
> If I configure the new webserver to answer to rt.sub.domain.com as  
> well as rt.domain.com, will that be enough to make any old  
> references from tickets keep working, or should I do some sort of  
> manual search/replace through the database to change the existing  
> data ?
>


It's only going to have ended up in outgoing mail.  You should be all  
set.

-jesse

>
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> Christopher Smith
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