[rt-users] Promlem with OnChangeQueue and Attachements

Валерий Харьков valery at podolsk.ru
Wed Feb 21 09:13:44 EST 2007


Hi, all.

So, i've got new ticket with some text and attached file.


When i move it from one queue to another, and RT notifying me with template:

.
.
.

{$Ticket->Transactions->First->Content()}

I'am recieving a letter with text part only. Yes, it's okay, because of 
template. :)
But. How can i write a template or a scrip to get mail with attached file.

PS When my template was:

.
.
.


{$Transaction->Content()}

I got a : "This transaction appears to have no content".

Yes, i am understand that transaction (when you moving ticket between 
queues) has no content.
But i can't solve this problem :(

Thank you.



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