[rt-users] Promlem with OnChangeQueue and Attachements

[Ruslan Zakirov]

http://wiki.bestpractical.com/?Template
Grep text for 'attach'.

On 2/21/07, Валерий Харьков <valery at podolsk.ru> wrote:
> Hi, all.
>
> So, i've got new ticket with some text and attached file.
>
>
> When i move it from one queue to another, and RT notifying me with template:
>
> .
> .
> .
>
> {$Ticket->Transactions->First->Content()}
>
> I'am recieving a letter with text part only. Yes, it's okay, because of
> template. :)
> But. How can i write a template or a scrip to get mail with attached file.
>
> PS When my template was:
>
> .
> .
> .
>
>
> {$Transaction->Content()}
>
> I got a : "This transaction appears to have no content".
>
> Yes, i am understand that transaction (when you moving ticket between
> queues) has no content.
> But i can't solve this problem :(
>
> Thank you.
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-- 
Best regards, Ruslan.