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[Nadeem Shahbaz]

On 2/23/07, Kenneth Crocker <KFCrocker at lbl.gov> wrote:
>
>        3b will only happen if you have a scrip that "On Correspond" will
> "Notify Requestor" with the template you pick (probably Global template:
> Correspondence).

Also there is a directive, NotifyActor, in
<prefix>/etc/RT_SiteConfig.pm. By setting it 1 will do 3b. As I just
enabled it and didn't do any changes in scrips.