[rt-users] Preventing a ticket from closing
Subredu Manuel
diablo at iasi.roedu.net
Tue Feb 27 04:34:34 EST 2007
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Hi,
we have from time to time situation when our people, forget to take the
ownership of a ticket before closing it, and we would like to prevent that.
The problem is that I don't know were to start searching. Is it
possible that a scrip to deny the closing of a ticket if owner is set to
nobody ?
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