[rt-users] Install Problems

[Mickey Chandler]

After I did an upgrade from Fedora Core 4 to Fedora Core 6, RT stopped
working.  The server was returning 500 errors.  That was probably
something to do with FastCGI.

At any rate, I decided to rip everything out and start over again
using the RPM now in Fedora Extras.

When I try to restart the webserver after installing the RPM, I get this error:

[Tue Feb 27 11:39:42 2007] [error] Couldn't load RT config file
/etc/rt3/RT_SiteConfig.pm as user root / group root.\nThe file is
owned by user root and group root.\nThis usually means that the
user/group your webserver is running as cannot read the file.\nBe
careful not to make the permissions on this file too liberal, because
it contains database\npasswords.  You may need to put the webserver
user in the appropriate group (root) or change\npermissions be able to
run succesfully\nCan't locate /usr/local/etc/rt3/IR/RTIR_Config.pm in
@INC (@INC contains: /usr/local/lib/rt3/lib
/usr/lib/perl5/vendor_perl/5.8.8/i386-linux-thread-multi
/usr/lib/perl5/vendor_perl/5.8.8
/usr/lib/perl5/site_perl/5.8.8/i386-linux-thread-multi
/usr/lib/perl5/site_perl/5.8.7/i386-linux-thread-multi
/usr/lib/perl5/site_perl/5.8.6/i386-linux-thread-multi
/usr/lib/perl5/site_perl/5.8.5/i386-linux-thread-multi
/usr/lib/perl5/site_perl/5.8.8 /usr/lib/perl5/site_perl/5.8.7
/usr/lib/perl5/site_perl/5.8.6 /usr/lib/perl5/site_perl/5.8.5
/usr/lib/perl5/site_perl
/usr/lib/perl5/vendor_perl/5.8.7/i386-linux-thread-multi
/usr/lib/perl5/vendor_perl/5.8.6/i386-linux-thread-multi
/usr/lib/perl5/vendor_perl/5.8.5/i386-linux-thread-multi
/usr/lib/perl5/vendor_perl/5.8.7 /usr/lib/perl5/vendor_perl/5.8.6
/usr/lib/perl5/vendor_perl/5.8.5 /usr/lib/perl5/vendor_perl
/usr/lib/perl5/5.8.8/i386-linux-thread-multi /usr/lib/perl5/5.8.8 .
/etc/httpd) at /etc/rt3/RT_SiteConfig.pm line 35.\nCompilation failed
in require at /usr/lib/perl5/vendor_perl/5.8.8/RT.pm line 141.\nBEGIN
failed--compilation aborted at /usr/sbin/webmux.pl line
76.\nCompilation failed in require at (eval 2) line 1.\n
[Tue Feb 27 11:39:42 2007] [error] Can't load Perl file:
/usr/sbin/webmux.pl for server gandolf.whizardries.com:0, exiting...

I'm obviously loathe to add apache to my root group and changing the
ownership of the file to apache:apache hasn't worked, so I figured
that this must mean that I'm doing something wrong.

Any ideas?