[rt-users] Google Summer of Code

[Ole Craig]

        The ability to tie multiple email addresses to a single user, so
that I can tell RT that joeb at example.com and joe.bloggs at mail.example.com
are the same user and mail addressed to either one ends up in the same
mailbox. 

Corollaries:
      * either source address should be allowed to correspond with a
        ticket that the other has opened, and
      * when the ticket owner sends email to the ticket, only the
        address that was originally associated with the ticket will get
        an email.


On Wed, 2007-02-28 at 15:28 -0600, John Arends wrote:
> The ability to use AD (or LDAP) to hold group members.
-- 
/Ole Craig
Security Engineer
Team lead, customer support

ocraig at stillsecure.com
303-381-3824 direct
303-381-3802 support
303-381-3880 fax

www.stillsecure.com