[rt-users] RT 3.6.3, Solaris 9, Global config RT-at-a-glance page broken
Judy Illeman Gaukel
judy at epicenter.ucsd.edu
Wed Feb 28 17:11:26 EST 2007
Hello,
I'm going around in circles trying to figure out why I am unable to use
the Admin/Global
configuration "RT at a glance" page (the error I get is:
*System error*
*error:* Can't call method "Content" on an undefined value at
/opt/csw/rt3/share/html/Admin/Global/MyRT.html line 50.
*context:*
*...*
*46:* my ( $conf, $pane ) = @_;
*47:* $default_portlets->SetContent( $conf );
*48:* push @actions, loc( 'Global portlet [_1] saved.', $pane );
*49:* }
*50:* );
*51:*
*52:* $m->comp( '/Widgets/SelectionBox:process', %ARGS, self => $_,
nojs => 1 )
*53:* for @panes;
*54:*
*...*
*code stack:* /opt/csw/rt3/share/html/Admin/Global/MyRT.html:50
/opt/csw/rt3/share/html/Admin/autohandler:47
/opt/csw/rt3/share/html/autohandler:292
raw error <http://isi.ucsd.edu/rt3/Admin/Global/MyRT.html#raw>
I have tried to track down what the problem is:
/opt/csw/rt3/sbin/rt-test-dependencies --install -v
perl:
>=5.8.3(5.008008)...found
users:
rt group (bin)...found
bin owner (root)...found
libs owner (root)...found
libs group (bin)...found
web owner (nobody)...found
web group (nobody)...found
CLI dependencies:
Getopt::Long >=2.24...found
CORE dependencies:
Digest::base...found
Digest::MD5 >=2.27...found
DBI >=1.37...found
Test::Inline...found
Class::ReturnValue >=0.40...found
Date::Format...found
DBIx::SearchBuilder >=1.40...found
Text::Template...found
File::Spec >=0.8...found
HTML::Entities...found
HTML::Scrubber >=0.08...found
Net::Domain...found
Log::Dispatch >=2.0...found
Locale::Maketext >=1.06...found
Locale::Maketext::Lexicon >=0.32...found
Locale::Maketext::Fuzzy...found
MIME::Entity >=5.108...found
Mail::Mailer >=1.57...found
Net::SMTP...found
Text::Wrapper...found
Time::ParseDate...found
Time::HiRes...found
File::Temp...found
Term::ReadKey...found
Text::Autoformat...found
Text::Quoted >=1.3...found
Tree::Simple >=1.04...found
Scalar::Util...found
Module::Versions::Report...found
Cache::Simple::TimedExpiry...found
UNIVERSAL::require...found
Calendar::Simple...found
DEV dependencies:
Regexp::Common...found
Test::Inline...found
Apache::Test...found
HTML::Form...found
HTML::TokeParser...found
WWW::Mechanize...found
Test::WWW::Mechanize >=1.04...found
Module::Refresh >=0.03...found
Test::Expect >=0.30...found
XML::Simple...found
File::Find...found
MAILGATE dependencies:
HTML::TreeBuilder...found
HTML::FormatText...found
Getopt::Long...found
LWP::UserAgent...found
MASON dependencies:
Params::Validate >=0.02...found
Cache::Cache...found
Exception::Class >=1.14...found
HTML::Mason >=1.23...found
MLDBM...found
Errno...found
FreezeThaw...found
Digest::MD5 >=2.27...found
CGI::Cookie >=1.20...found
Storable >=2.08...found
Apache::Session >=1.53...found
XML::RSS >=1.05...found
HTTP::Server::Simple >=0.07...found
HTTP::Server::Simple::Mason >=0.09...found
GD ...MISSING
GD::Graph...found
GD::Text...found
Text::WikiFormat >=0.76...found
Install module GD
Going to read /home/judy/.cpan/Metadata
Database was generated on Tue, 27 Feb 2007 20:09:22 GMT
GD is up to date (2.35).
SOMETHING WAS MISSING!
Now -- because it appears that it "fixes" GD (I hand-downloaded GD and
added it in prior to this) -- I went ahead and tried
#/opt/csw/rt3/sbin/rt-setup-database --action insert --datadir
etc/upgrade/3.5.1
And THAT comes back with:
next at /opt/csw/share/perl/site_perl/Locale/Maketext/Lexicon.pm line 471.
What is my next move? I'm really clueless of how to fix this. Is GD
still missing? Or is it something else?!!!
It looks to me like GD is there, and up to date... but - it consistently
comes back the same way!!!
Thanks for any help,
Judy
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