[rt-users] show custom field value in emails

[Tim Wilson]

>>> On Tue, Jan 2, 2007 at 10:12 AM, in message
<FEACF9D9-B843-4DF1-ACD5-1A2F2AC12FE9 at luxtera.com>, Dan Parsons
<dparsons at luxtera.com> wrote: 
> How can I get RT to display the value of a custom field in the email  
> it sends to a queue owner when a ticket is submitted?

Dan,

Perhaps this will help?

http://wiki.bestpractical.com/index.cgi?AddCustomFieldsValuesToMail

-Tim


-- 
Tim Wilson, Director of Technology
Buffalo-Hanover-Montrose Schools
214 1st Ave NE   Buffalo, MN  55313
ph: 763.682.8740  fax: 763.682.8743  http://www.buffalo.k12.mn.us