[rt-users] Displaying Work Phone in RT 3.6.3

[Zachary Fortna]

I want to display the WorkPhone for ticket owners and Requestors.  I
changed ShowUserEntry to display WorkPhone instead of EmailAddress.  My
ShowUserEntry now looks like:
 
<%$User->RealName%>
<<%$User->WorkPhone%>>
 
<%ARGS>
$User => undef
$Ticket => undef
</%ARGS>

This works great for the Ticket Owner, but not for the Requestors.  
 
I can show a variety of data for the Requestors like id, name, RealName,
emailAddress, but not WorkPhone.
 
I have verified that the work phones are in the database in the
appropriate location.  
 
This used to work fine in RT 3.2 prior to upgrading.  
 
Any help would be greatly appeciated.  
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20070104/503cd59b/attachment.htm>