[rt-users] Search not working

[Jon Daley]

On Mon, 8 Jan 2007, Kyle Sharp wrote:
> I am continually frustrated by the search function in the RT program.  I
> want to search through the content of a ticket, but everytime I attemp to I
> get a returned result of zero.  Even if I go to an advanced search and enter
> "content LIKE 'word'" I still get a result of nothing.  However, I am able
> to perform a search by looking for a word that is contained in the subject,
> but never a word that is in the content.

Have you seen the text on /Search/Simple.html?
I just did two fulltext searches today, I hadn't ever done that before.

>>>>>

Search for tickets. Enter id numbers, queues by name, Owners by username 
and Requestors by email address. RT will look for anything else you enter 
in ticket bodies and attachments.

Searching the full text of every ticket can take a long time, but if you 
need to do it, you can search for any word in full ticket history for any 
word by typing fulltext:word.

RT will look for anything else you enter in ticket subjects.