[rt-users] RT-Mailgate & SSL Problem

[Jon Daley]

On Wed, 10 Jan 2007, Mat W wrote:
> I found several mentions, suggestions, etc regarding using RT over HTTPS and 
> how to configure RT-Mailgate but I could not inbound emails into the queue.
>
> I've receiving these errors:
> Running /var/spool/mqueue/l09MMkDP026633 (sequence 2 of 7)
> "|/etc/smrsh/rt-mailgate --queue general --action correspond --url 
> https://www.domain.com/rt/"... Connecting to prog...
> "|/etc/smrsh/rt-mailgate --queue general --action correspond --url 
> https://www.domain.com/rt/"... Deferred: prog mailer (/usr/sbin/smrsh) exited 
> with EX_TEMPFAIL
>
> I've found a temporary (or maybe permanent) workaround by creating a 
> VirtualHost for "localhost" that is just HTTP. and using "--url 
> http://localhost/rt/" in my alias file.
>
> I just started testing but haven't seen anything horribly wrong yet.  Just 
> curious if anyone else got this to work differently?

This was my solution (and subsequent fix) when I experienced this problem.

         # rt-mailgate requires an http connection for some reason
         # probably some conflict between cpan and debian??
     # reinstalling (at least one of) the following fixed it
     # [UPGRADE] libdb4.3 4.3.27-2 -> 4.3.29-6
     # [UPGRADE] libfreezethaw-perl 0.43-2 -> 0.43-3
     # [UPGRADE] libio-socket-ssl-perl 0.96-1 -> 0.994-1
     RewriteCond  %{REMOTE_HOST} !limedaley.com
     RewriteRule (/support.*) https://limedaley.com$1 [L,R=permanent]