[rt-users] RT-Mailgate & SSL Problem

[Mat W]

Everything is on one server for me.  I'll try your suggestions and let 
everyone know.

>On Wed, 10 Jan 2007, Mat W wrote:
>>I found several mentions, suggestions, etc regarding using RT over HTTPS 
>>and how to configure RT-Mailgate but I could not inbound emails into the 
>>queue.
>>
>>I've receiving these errors:
>>Running /var/spool/mqueue/l09MMkDP026633 (sequence 2 of 7)
>>"|/etc/smrsh/rt-mailgate --queue general --action correspond --url 
>>https://www.domain.com/rt/"... Connecting to prog...
>>"|/etc/smrsh/rt-mailgate --queue general --action correspond --url 
>>https://www.domain.com/rt/"... Deferred: prog mailer (/usr/sbin/smrsh) 
>>exited with EX_TEMPFAIL
>>
>>I've found a temporary (or maybe permanent) workaround by creating a 
>>VirtualHost for "localhost" that is just HTTP. and using "--url 
>>http://localhost/rt/" in my alias file.
>>
>>I just started testing but haven't seen anything horribly wrong yet.  Just 
>>curious if anyone else got this to work differently?
>
>This was my solution (and subsequent fix) when I experienced this problem.
>
>         # rt-mailgate requires an http connection for some reason
>         # probably some conflict between cpan and debian??
>     # reinstalling (at least one of) the following fixed it
>     # [UPGRADE] libdb4.3 4.3.27-2 -> 4.3.29-6
>     # [UPGRADE] libfreezethaw-perl 0.43-2 -> 0.43-3
>     # [UPGRADE] libio-socket-ssl-perl 0.96-1 -> 0.994-1
>     RewriteCond  %{REMOTE_HOST} !limedaley.com
>     RewriteRule (/support.*) https://limedaley.com$1 [L,R=permanent]
>
>_______________________________________________
>http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>
>Community help: http://wiki.bestpractical.com
>Commercial support: sales at bestpractical.com
>
>
>Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a 
>copy at http://rtbook.bestpractical.com

_________________________________________________________________
Get live scores and news about your team: Add the Live.com Football Page 
www.live.com/?addtemplate=football&icid=T001MSN30A0701