[rt-users] Custom Field Search returns 0 records

[Roy El-Hames]

I tend to agree with Robert from my experience CF searches do n't work 
(on 3.6.1/3.6.2) , you can't search for them or order by them
I think there was a patch released few weeks back, just can't find it at 
the moment ..
Roy

Mathew wrote:
> Have you attached the CF to anything.  Not only do you have to create it
> but it has to be enabled under Global->Custom Fields.
>
> Mathew
>
> Gendron, Robert wrote:
>   
>> Hello,
>>
>> This is my first attempt at using the Custom Field feature in RT.  However, when I try to run a query using the custom field the system does not return any records.  
>>
>> Here are my systems specifics:
>> RT Version 3.6.1
>> MySQL 5.0.27
>>
>>
>> Query:
>>  Queue = 'Test' AND 'CF.{Test}' LIKE 'Test'
>>
>> I have saved one record with the Custom Field test set to 'Test'
>>
>> Could this be a configuration error?  Has something been fixed since 3.6.1 to address this issue?
>>
>> Thank you for your assistance.
>>
>> Bob G
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>
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