[rt-users] Custom Field Search returns 0 records

[Mathew]

I've created three custom fields.  Each a single Select type.  I've
never had problems.  I'm using 3.6.1.

Mathew

Roy El-Hames wrote:
> I tend to agree with Robert from my experience CF searches do n't work
> (on 3.6.1/3.6.2) , you can't search for them or order by them
> I think there was a patch released few weeks back, just can't find it at
> the moment ..
> Roy
> 
> Mathew wrote:
>> Have you attached the CF to anything.  Not only do you have to create it
>> but it has to be enabled under Global->Custom Fields.
>>
>> Mathew
>>
>> Gendron, Robert wrote:
>>  
>>> Hello,
>>>
>>> This is my first attempt at using the Custom Field feature in RT. 
>>> However, when I try to run a query using the custom field the system
>>> does not return any records. 
>>> Here are my systems specifics:
>>> RT Version 3.6.1
>>> MySQL 5.0.27
>>>
>>>
>>> Query:
>>>  Queue = 'Test' AND 'CF.{Test}' LIKE 'Test'
>>>
>>> I have saved one record with the Custom Field test set to 'Test'
>>>
>>> Could this be a configuration error?  Has something been fixed since
>>> 3.6.1 to address this issue?
>>>
>>> Thank you for your assistance.
>>>
>>> Bob G
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>>
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>>   
> 
> 
>