[rt-users] RTFM problems creating and searching articles

[Adaktylos Philipp]

hi list,
i installed RT 3.4.6, AssetTracker 1.2.3 and RTFM 2.2.0RC4 (upgraded
from 2.1.40) on Ubuntu 6.06 LTS (Apache 2.0.55, Perl 5.8.7).
so far everything works quite fine, but i still have some issues with
RTFM:

1.) the class sort order in RTFM is not alphabetical. this is really
annoying. is there a way to change that? if not could someone give me a
hint how to customize my RTFM installation to achieve this?
btw. this issue is already listed in the RTFM bug list since nov 2003
(http://rt3.fsck.com/Ticket/Display.html?id=4140 login: guest pwd:
guest)

2.) in some articles words are arbitrarily shown as links which should
just happen if they are placed in squared brackets. e.g. in a line which
reads " PcAnywhere:" "PcAnywhere" is shown as link to
https://x.y.com/RTFM/Article/PcAnywhere. i have no clue how to debug
that... where could i start?

3.) if i create an article entering information for name, summery and
custom fields and submitting it, the article is created but all
information in the custom fields is lost. i have to modify the article
and enter the information again to finish the article. this is very
painful...
any hints what might cause this behaviour or how i could fix it?

i already consulted google et alii but no luck.
any help will be highly appreciated!
greetings


Philipp Adaktylos