[rt-users] Issue with multiple attachments on 3.6.3

[Jorge Alves]

We had the same error message...
Did you check the max size in the post? 

Jorge

-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Jesse Vincent
Sent: quinta-feira, 25 de Janeiro de 2007 8:12
To: Philip Kime
Cc: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] Issue with multiple attachments on 3.6.3

Philip Kime wrote:
> We sometimes see get this error when adding multiple attachments when 
> opening a ticket:
>  
>  System error
> 
> error:
> 
> read-open /tmp/o5k2lcYHUS: No such file or directory at 
> /opt/ActivePerl-5.8/lib/site_perl/5.8.8/MIME/Body.pm line 435.
>  
>  
> Anybody seen this? I seems to be something to do with the temp file 
> being deleted before its finished with, possibly due to it being 
> around for so much longer while the user clicks and selects four
attachments.
> The user can often just do exactly the same thing again and it will 
> work. Makes me think that temp files are being stomped on and the fact 
> that when you're adding attachments, they are around longer to be 
> stomped on so you only see this (and not always) when adding multiple 
> attachments?
>  

I've seen this as well, but I've never managed to find the cause. It may
make more sense to store these files in your session, rather than in
tmpfiles on disk

Best,
Jesse

> PK
>  
> --
> Philip Kime
> NOPS Systems Architect
> 310 401 0407
>  
> 
> 
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