[rt-users] cannot attach files to a ticket from the web interface

[Jan Korbel]

Hello.

I finally resolved the issue with file upload (web and mail too). 
Problem was in misconfigured mysql - utf settings in my.cnf. So data was 
utf-double encoded. It's possible to check it by dumping sql data with 
foreign characters into file and view them in some utf capable 
environment and editor.

J.

Jan Korbel wrote:
> Web upload is broken too :(
> 
> J.
> 
> Jon Daley wrote:
>>     I didn't really follow this conversation, so perhaps I missed 
>> something.  It isn't a problem with 3.6.1, as that is what I run, and 
>> attachments work fine.  (I hadn't ever tried an RTF before, but I just 
>> did, and it worked perfectly fine).
>>     Are you emailing the attachment, or uploading it via the GUI?  If 
>> it is email, perhaps there is something on that end, or a mime module 
>> that needs to be upgraded or something?