[rt-users] Some thoughts on the Quick Search list

Jesse Vincent jesse at bestpractical.com
Tue Jan 30 19:30:56 EST 2007




On Wed, Jan 31, 2007 at 10:04:39AM +1100, Taan Lindemans wrote:
> Does anybody else think it would be useful if the Quick Search list 
> could be modified to include saved searches on a per user basis?

I think that this might want to be another portlet, but I'd love to see
it happen. 

> This way you could display summaries of categorized (by custom field) 
> tickets without displaying a list of tickets. This would make for a more 
> versatile rt dashboard. Of coarse you could set up a separate queue for 
> each category but this is overkill in some situations such as having one 
> queue for software issues with categories for bugs, feature requests etc.
> 
> I don't know how difficult this is to implement however.
> 
> Taan
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