[rt-users] Assigning owner on reply
Matt Weller
matt.weller at evolving.com
Wed Jul 4 03:07:14 EDT 2007
Can anyone please help,
I am new to RT and I am trying to work out if I can set the owner of a
ticket to be someone who responds to a ticket. Current when a ticket is
created a mail is sent to a team of people and it would be useful if as
soon as someone updated the ticket is was assigned to that user.
Thanks
Matt
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