[rt-users] Upgrade to 3.6.3 gives Problems if Queue has & character in name

Alain Sips asips at nl.clara.net
Wed Jul 4 05:17:35 EDT 2007


Hello,

I looked for previous posts regarding this problem, but couldn't seem to 
find any, so I'll try my luck here :-)

I did an upgrade from 3.4.5 to 3.6.3. Everything seems to be working 
fine, except 1 queue.
There is a queue called "Messina & RT", and if I click on this in the 
quicksearch table, it returns no results (in the quicksearch table it 
does say how many open, new and stalled tickets there are for this 
queue, so it can find the queue).

If I now go to edit search, I get the following message:

*Results*
 Error near ->Messina<- expecting a VALUE in 'Queue = 'Messina '
 I'm lost

Also in the search field it says:
"Queue = 'Messina "
(so at the ampersand it stops parsing).

We never had a problem with this in the previous version, so I guess it 
is a bug?

Is there something I can do about this?

Thanks,

Alain




More information about the rt-users mailing list