[rt-users] RT3 under https - Ticket create button uses http and not https

[David Kovar]

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Greetings,

I couldn't find the code Robert mentioned anywhere in /usr/lib/perl but 
it does appear in ./lib/RT/Interface/Web.pm in 3.6.3 and 3.6.4.

I changed that file appropriately and the problem was resolved.

Thank you very much.

- -David


Robert Long wrote:
> Hey David,
>
> I've run into a similar problem, and I think this has shown up on the
> list before as well.   Here is what I did to fix this: 
>
> In the file /usr/lib/perl/vendor_perl/5.8.8/RT (your location may be
> slightly different), around line 194:
>
>     if ($uri->host  eq $server_uri->host &
>         $uri->port eq $server_uri->port) {
>             $uri->host($ENV{'HTTP_HOST'});
>             # $uri->port($ENV{'SERVER_PORT'});
>     }
>
>
> make sure that
>
> $uri->port($ENV{'SERVER_PORT'});
>
> is commented out.
>
>
> You will likely need to start apache for this to take effect.
>
>
> Everyone else:
>
> Since this is not the first time this problem has come up, is this
> expected behavior?  Am I doing some wrong, have an invalid setting in my
> configuration or a goofy setup somehow?  Also what exactly is that
> segment of code doing?
>
> Thanks,
>
> .r'
>
> David Kovar wrote:
>   
>> Good evening,
>>
>> I just installed a new version of RT 3.6.3 from source on a new CentOS 5
>> system. I've set everything up so it runs under https rather than http.
>> (conf.d/rt.conf included below). Configuration of the system and
>> creation of users, groups, and queues worked correctly.
>>
>> I tried to create a new ticket and received the following error
>>
>> "Bad Request
>>
>> Your browser sent a request that this server could not understand.
>> Reason: You're speaking plain HTTP to an SSL-enabled server port.
>> Instead use the HTTPS scheme to access this URL, please.
>>
>>     Hint: *https://rt.us.com/* <https://rt.netcerto.com/>
>>
>> ------------------------------------------------------------------------
>>
>> Apache/2.2.3 (CentOS) Server at rt.us.com Port 443"
>>
>>
>> The Create button on the new ticket page is only button or link that
>> I've used so far in setting up and using RT3 that didn't use SSL
>> correctly.
>>
>> WebBaseURL is set to:
>>
>> Set($WebBaseURL , "https://rt.us.com:$WebPort");
>>
>> though I tried it without the $WebPort as well.
>>
>> Any pointers or suggestions would be most welcome.
>>
>> -David
>>
>> /etc/httpd/conf.d/rt.conf:
>>
>> <VirtualHost rt.us.com:443>
>>     ServerName rt.us.com
>>
>>     SSLEngine on
>>     SSLCertificateFile /etc/pki/tls/certs/server.crt
>>     SSLCertificateKeyFile /etc/pki/tls/private/server.key
>>
>> # Rewrite added to try and fix http -> https problem without success
>>     RewriteEngine On
>>     RewriteCond   %{SERVER_PORT}  !^443$
>>     RewriteRule ^/(.*) https://%{SERVER_NAME}/$1 [L,R]
>>
>>     DocumentRoot /usr/local/rt3/share/html
>>     AddDefaultCharset UTF-8
>>
>>     PerlModule Apache::DBI
>>     PerlRequire /usr/local/rt3/bin/webmux.pl
>>
>>
>>     <Location />
>>      SetHandler perl-script
>>      PerlHandler RT::Mason
>>     </Location>
>> </VirtualHost>
>>
>>     
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