[rt-users] Bugzilla integration (repost)

[holland holland]

Hi all.

Do you know how RT [using 3.6.4rc2] can be best integrated with Bugzilla.
I have seen an option with custom field:

*******
Link values to: RT can make this custom field's values into hyperlinks to
another service. Fill in this field with a URL. RT will replace __id__ and
__CustomField__ with the record id and custom field value, respectively.

*******

Is that the only build in solution?

Can a bug be directly created from RT and ticket content pasted to Bugzilla
using current RT features?  or some hacking is required?


Regards,
merou
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